Top Features Of A Successful And User-Friendly Mobile App

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The online marketplace never closes and these days, if your business is to succeed at engaging, keeping customers, and interacting with your company 24/7. With over half of people spending more hours on their smartphones, people expect every mobile app they use to offer a great user experience. Without a user-friendly mobile app, capturing the attention of the average smartphone user is nearly impossible. Mobile app stores want to promote apps that offer high-quality interfaces, intuitive navigation, and an overall personalized user experience. To offer a good user experience, you need to incorporate particular design elements of the mobile app that the average user expects.

Creating a Successful User-Friendly Mobile App with the User in Mind

When creating a mobile app, you need to consider far more than just the purpose it serves and to accomplish its core functionality, it is vital to develop an intuitive and easy-to-use interface.

Top Features of a User-Friendly Mobile App

Data Security/ Privacy

Security and Privacy are two of the most critical features of a mobile app. Whether these two features may not directly impact the user-friendliness of your app, the privacy and security feature your app offers can make users feel more comfortable interacting with it. Most apps store sensitive information like credit card details, so if users can’t trust your mobile app to secure their personal information, they simply won’t use it. 

Advanced Search Box 

The advanced search option is often the most overlooked mobile app feature.  Even if your mobile app is simple, not every user will be able to navigate it to find what they need. The search option is a quick way to locate the exact information the user seeks, preventing them from immediately swiping out of your app. It also helps to retain users by reducing turnover rates and encouraging quick and easy navigation routes across your application.

Responsive UX 

A mobile app must provide an intuitive user experience (UX) to be user-friendly.  The user should be able to navigate the app easily and a good UX design must always be simple, responsive, and accessible on different screen sizes (phones and tabs) and operating systems (Android, iOS, and Windows).  Prioritizing your mobile app design is also important since most users will view your app via a mobile device. 


Accessibility in app design has come to the forefront of user experience and involves considering those who are differently abled and may be accessing your technology differently than the norm. Two features of a mobile app particularly worth noting are: 

Scalable Text – Allowing for scalable text is an accessibility best practice, and it will improve the UX and perception of your brand. If you stick to the user’s system-level preferences, you won’t need to include in-app options. 

Automatic Speech Recognition – This makes your design accessible to an even wider audience, and also makes your brand stand out amongst the crowd as user-friendly to all.

Personalized Push Notifications 

With push notifications, you can maintain the user’s attention even when a user’s phone is locked. You can directly communicate with your customers through push notifications, and always utilize simple alerts your users can address immediately. It can boost user re-engagement and retention. Push notifications include limited-time promotions, product restocks, updated features, and other relevant information. 

Multi-Device Synchronization 

The capability to synchronize data across multiple devices is one of the features of an app that defines what makes an app user-friendly and is also an essential component of any successful mobile application. The mobile application will become more scalable as a result of multi-device synchronization features and also the user can access the file and continue working on it regardless of location.

A System for Feedback

Feedback is one of the most crucial features of a mobile app that lets people rate and post reviews. It is an easy way to interact with you and will give you direct access to the user’s wants, needs, and concerns. Incorporating ways to allow your users to provide feedback can help you continually improve your mobile app and allow it to better evolve through future iterations. This will not only help improve the mobile app itself but also your relationship with your audience. 


By following the above points, you can create a user-friendly and successful mobile app with unique features that stand out from the competition.  A well-designed and intuitive mobile app will not only help improve user experience but also give you an edge in the market. So, if you are planning to launch a new mobile app for your business, make sure it has all these features for user-friendly mobile. Are you looking to make your app user-friendly and confused about your next steps in developing an app? The Hepto Technologies team is ready to build a user-friendly app for your business! Schedule a free consultation today to find out how we can help elevate your digital platform!he